phone 0845 366 5877

Terms and conditions

The My hair growth service provides consultation for individuals that feel they suffer from inadequate or not enough hair on their scalp. If deemed suitable, a unique treatment is offered. Safety is our number one concern and we will not offer this treatment to any individual that is unsuitable. Please ensure that you read and understand all of the information that follows before continuing to the order page.

How the service works

Fill in the online questionnaire and you will be contacted by email with your treatment options. You will then be able to pay for the treatment which will be sent by recorded delivery. If the doctor decides that it is not in your best interest to receive treatment without a face to face consultation then there is no payment involved.

Risks and Side Effects

The possible side effects of any treatment will be detailed on the purchase page


Application instructions will be detailed on the product page and on your sale receipt.


We will demonstrate the proven effectiveness via clinical papers on the product pages.


The Myhairgrowth service cost is individual for each user, but prices can range from £65 to £445. This includes the prescription, administration fee, applicators and any medication ordered on your behalf from a pharmacy.


We will process and arrange your order within 24 hours. A signed for delivery is used and may take 5 working days from dispatch. If you have had a delay, please contact us.

Returns Procedure

Each product is prescribed for the user so there is limited scope for returns. Please contact us if you have any problems with your order and we will do our best to resolve them which may include a partial refund.

Full Terms & Conditions